What personal information do we collect from the people that visit this website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, City/State/ZIP Code, debit or credit card information or other details to help you with your experience and to enable us or our third-party vendors to process your order.
When do we collect information?
We collect personally identifiable information that you volunteer to us (such as your name, email address, address, studio name, phone number, and/or similar demographic information), when you create an account with the website, place an order through the website (see the section below for more information on subscriptions, account management and orders), or fill out a form or enter information on our website.
You may change your personal information by emailing us from https://www.clubpilates.com/contact-us/.
How do we use your information?
In addition to the uses above, we may also use the information we collect in the following ways:
To process your order.
To contact you regarding promotions, specials, your Club Pilates business, how you obtained access to our website, or in other ways related to the Club Pilates business.
To provide to third parties that may contact you on behalf of, or in connection with the Club Pilates business.
To administer a contest, promotion, survey or other site feature.
To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We or our third-party vendors that host or service the website use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is PCI compliant and encrypted via Secure Socket Layer (SSL) technology.
We or our third-party vendors that host or service the website implement a variety of security measures when you place an order or enter, submit, or access your information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Third Party Disclosure
We may share information you provide about yourself with our trusted vendors, affiliates, parents, subsidiaries and franchisees in order to communicate special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our online registration process or who assist us in providing the Services. Some vendors may be located outside of the United States. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share information with our vendors, affiliates, parents, subsidiaries and franchisees. For example, if we are working with a third party and running a joint promotion, and we may share information for other reasons we may describe to you.
This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We do not allow third-party behavioral tracking.
Third party links
We do not include or offer third party products or services on our website, but may do so in the future.
Google’s advertising requirements can be summed up by Google’s Advertising Principles here: https://support.google.com/adwordspolicy/answer/1316548?hl=en. They are put in place to provide a positive experience for you. We have not enabled Google AdSense on our site but we may do so in the future.
If you are a California resident, you can request a notice disclosing the categories of personal information we have shared with third parties for the third parties’ direct marketing purposes. To request a notice, please submit your request by postal mail to: Club Pilates Attn: Legal Department 17877 Von Karman Ave., Suite 100, Irvine, California 92614. We will make every effort to promptly respond to your request.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via in site notification
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, promotions, marketing information, business information, respond to inquiries, and/or other requests or questions.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
Share your information with our third party provides to market our business to you.
To be in accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow you and other users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
3186 Pullman Street Bldg. E
Costa Mesa, CA. 92626
United States of America